Notification
The issue is resolved. Testing has resulted in successful connections with no failures.
Original problem description: Some people who attempt to use CU VPN are receiving the error "Failed to create session manager entry." Anyone who needs to use the CU VPN should try to connect multiple times. Some people will find that after several attempts, the CU VPN connection will be successful.
IT staff are working with the vendor to investigate the issue.
Original problem description: Some people who attempt to use CU VPN are receiving the error "Failed to create session manager entry." Anyone who needs to use the CU VPN should try to connect multiple times. Some people will find that after several attempts, the CU VPN connection will be successful.
IT staff are working with the vendor to investigate the issue.